Refund policy

Return Policy

We want you to be happy with your purchase. If you’re not fully satisfied, we’re here to help.

Returns

  • You have 30 days from the date of delivery to request a return.

  • Items must be unused, unworn, and in the same condition that you received them.

  • Items must be returned in their original packaging with proof of purchase.

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards

  • Sale or clearance items

  • Customized or personalized products

  • Items marked as “final sale”

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original method of payment within 5–10 business days.

  • Shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.

  • To request an exchange, contact us at workfromrauni@gmail.com within 7 days of delivery.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

How to Start a Return

  1. Email us at workfromrauni@gmail.com with your order number and reason for return.

  2. We’ll provide return instructions.

  3. Ship the item back to us.